Answer by squillman for Outlook in an Exchange Environment Not Showing Any...
I've seen this before where Outlook gets confused with the offline (.ost) file being stored in the same place between profiles. Try deleting any .ost files and resyncing to see if the mail comes in.
View ArticleOutlook in an Exchange Environment Not Showing Any Email On Fresh Profiles
We have an Exchange 2003 environment with Outlook '07. When using OWA to connect to mailboxes everything works fine. If someone currently has their Outlook profile set up and their mail downloaded in...
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